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In short, employee satisfaction refers to the level of happiness, contentment, and fulfillment that employees feel towards their workplace. In a small business setting, this could mean feeling valued by their employer, having a good work-life balance, being compensated fairly, having a path for professional growth, and meshing with an organization’s corporate culture. It’s a crucial indicator of how well your business is doing in keeping your team motivated and committed.
The good news for small businesses is that employees are generally happier than at larger companies. And, for good reason according to the Aflac Small Business Happiness Survey:
And companies care. Employee happiness is very important to company leadership for 55% of those responding to the survey. But, why does this happiness matter? What is the potential impact of unhappy employees? Read on for help with these important business issues.
The impact of employee satisfaction means much more than workplace harmony. Remember the old ad campaign tagline great cheese comes from happy cows? It means that happy employees produce a happy work product, happy interaction, and happy environment overall. (We realize we’re not talking about cows, but you get the idea.)
Here’s why every small business owner and manager should be prioritizing employee satisfaction:
Here are some practical tips and methods to boost employee satisfaction for small businesses:
Granted,there are numerous ways you can address these in your business and these are only a few of them. For many small businesses, employee pay rises to the top. Focusing on how you pay your employees is an easy and effective way to avoid satisfaction pitfalls with those running your business and taking care of customers.
Many small businesses face significant challenges in managing payroll effectively, which can tip the scales on employee satisfaction profoundly.
Some of those challenges include:
According to the American Payroll Association, 72% of U.S. employees would experience financial difficulty if their paychecks were delayed by one week. For employees depending on the stable cadence of payroll, getting a late paycheck can definitely shift employee satisfaction if they’re not able to depend on a timely paycheck. And 54% of Americans have experienced pay problems, according to the Workforce Institute.
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