uAttend Return Policy

We are committed to your satisfaction with uAttend. In case you wish to return or exchange your time clock, follow the criteria below.


30 Day Money Back Guarantee

uAttend Time Clocks and cloud software include a 30 day money back guarantee. All uAttend items must be returned in unused condition.

Shipping Methods

For your records, please select a trackable shipping method, such as UPS, Fedex, or USPS to monitor your return or exchange until complete. If possible, use the original shipping package.

Refunds Or Exchanges

Refunds or exchanges will take approximately 3 to 4 weeks. We do not accept collect on delivery returns or exchanges, and shipping fees are nonrefundable.

Shipping Fees

Your credit card will reflect the purchase amount without shipping fees on your following statement, depending on the issuing bank or billing cycle.

Contact Support

Please call 800-518-8925 Monday through Friday 5am to 6pm, Saturday through Sunday 7am to 3:30pm PST, or email support@trackmytime.com with any questions.

Mail Return Package To

2777 Loker Ave. West, Suite A  
Carlsbad, CA 92010  
Attn: Returns Department